Your Privacy Matters to Us

1.1 Account Registration Data

When you create a 78bdt account, we collect the information you provide during the registration form, including your full legal name, date of birth, email address, mobile phone number, and chosen username. This data is required to create and maintain your account, verify your eligibility to use the platform (including age verification), and communicate with you about your account activity. Without this information, we are unable to provide you with access to 78bdt services.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations and our commitment to maintaining a fraud-free platform, we collect identity and address verification documents when you request a withdrawal or when our compliance team flags an account for review. The documents we may request include:

• Government-issued photo identification such as a National ID Card, passport, or driving licence.
• Proof of current residential address, such as a utility bill or bank statement issued within the last three months.
• Proof of ownership of the payment method used to fund the account (for example, a screenshot of the registered bKash or Nagad account showing your name).

KYC documents are used exclusively for identity verification and fraud prevention. They are not shared with marketing partners or used for any purpose outside of compliance and account security.

1.3 Financial Transaction Data

78bdt records details of every deposit and withdrawal associated with your account, including the transaction amount in BDT, the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the transaction date and time in Bangladesh Standard Time (BST, UTC+6), and the transaction reference number. This data is retained for financial record-keeping, fraud detection, and to assist with any disputes that may arise regarding your account balance.

1.4 Gameplay and Betting Activity Data

We collect records of all games played and bets placed on the 78bdt platform, including the game title, provider, stake amount, outcome, and timestamp. This data is used to calculate account balances, apply bonus wagering progress, detect irregular betting patterns that may indicate collusion or fraud, and improve the quality and relevance of our game offerings. Gameplay data is also used by our responsible gaming team to identify players who may be showing signs of problematic gambling behaviour.

1.5 Device and Technical Data

When you access 78bdt, our systems automatically record certain technical information about the device and connection you are using. This includes your IP address, browser type and version, operating system, device type (desktop, mobile, or tablet), screen resolution, and referring URL. This data is collected for security purposes — including detecting multiple accounts, unauthorised access attempts, and location-based anomalies — as well as for platform performance optimisation.

1.6 Communication Data

If you contact the 78bdt support team via live chat, email, or any other communication channel, we retain a record of that correspondence. This includes the content of messages, the channel used, and the date and time of each interaction. Communication records are used to resolve disputes, improve our customer service quality, and as an audit trail where required for compliance purposes.

2.1 Providing and Managing Your Account

The primary use of your personal data is to deliver the services you have signed up for on 78bdt. This includes processing your deposits and withdrawals in BDT, crediting bonus funds to your account, applying wagering progress, and maintaining an accurate record of your account balance. Without processing your personal data for these purposes, we cannot operate your account.

2.2 Identity Verification and Fraud Prevention

78bdt uses your registration data, KYC documents, device information, and financial transaction records to verify your identity, confirm that you meet the 18+ age requirement, and detect fraudulent or suspicious activity on your account. This processing is essential to protecting you, other players, and the integrity of the platform.

2.3 Customer Support

When you contact the 78bdt support team, we use your account data and communication history to identify you, understand the context of your query, and provide an accurate and timely response. Support interactions are logged to maintain quality standards and to provide a consistent experience if you contact us again about the same matter.

2.4 Responsible Gaming Monitoring

78bdt uses gameplay data and account activity patterns to identify players who may be at risk of developing problematic gambling habits. Where our responsible gaming team identifies a concern, we may reach out to the player directly and, in certain cases, apply protective restrictions to the account. This processing is carried out in the player's best interests and is a core part of 78bdt's duty of care obligations.

2.5 Platform Improvement and Analytics

Aggregated and anonymised technical data is used to analyse how players interact with the 78bdt platform, identify performance bottlenecks, and guide decisions about new features and game offerings. This analysis does not involve your individually identifiable data — the results are statistical and no single player's behaviour can be attributed from the output.

2.6 Legal and Regulatory Compliance

78bdt retains and processes certain data categories because we are legally required to do so. Financial transaction records, for example, must be retained for a minimum period for accounting and anti-money-laundering compliance purposes. Where law enforcement or regulatory authorities submit a lawful request for player data, 78bdt is obligated to comply with that request.

3.1 Payment Processors

To process deposits and withdrawals, 78bdt shares relevant financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, and other participating Bangladeshi financial institutions. The data shared is limited to what is strictly necessary to execute the transaction — typically the account holder's name, the transaction amount, and the transaction reference. Each payment provider operates under its own privacy policy and data security standards.

3.2 Game Content Providers

Casino games on 78bdt are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and a player identifier to initialise a game session. They do not receive your full name, payment details, or contact information. Game providers are contractually bound to use session data only for the purpose of delivering the game and maintaining game integrity.

3.3 Identity Verification Services

Where 78bdt uses a third-party identity verification service to assist with KYC document review, the relevant documents and data fields are shared with that provider under a strict data processing agreement. The provider may not retain, repurpose, or share the data outside of the verification workflow.

3.4 Legal and Regulatory Disclosure

78bdt may disclose player data to law enforcement agencies, financial intelligence units, or regulatory bodies where we receive a lawful, documented request to do so. We will notify the affected player of such a disclosure wherever we are legally permitted to do so. We will not voluntarily disclose player data to government bodies absent a formal legal obligation.

3.5 Business Transfers

In the event that 78bdt undergoes a merger, acquisition, or sale of all or part of its business assets, player data held at the time of the transaction may be transferred to the acquiring entity as part of that transaction. In such an event, 78bdt will notify all registered players via their registered email address and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

4.1 What Are Cookies

Cookies are small text files that are placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and track certain aspects of your browsing behaviour. 78bdt uses cookies and similar tracking technologies to deliver a functional and personalised experience on the platform.

4.2 Types of Cookies We Use

78bdt uses the following categories of cookies on the platform:

• Strictly Necessary Cookies: These cookies are required for the platform to function. They include session authentication cookies that keep you logged in during a visit, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences, such as your chosen language (English), display settings, and whether you have acknowledged platform notices. They improve your experience but are not essential.
• Analytics Cookies: These cookies collect anonymised data about how players navigate the 78bdt platform — which pages are visited most frequently, how long sessions last, and where players encounter errors. This data is used to improve the platform. No individually identifiable data is extracted from analytics cookies.
• Security and Fraud Detection Cookies: These cookies help 78bdt identify unusual access patterns, detect bot activity, and flag potentially fraudulent sessions for review by the security team.

4.3 Managing Your Cookie Preferences

Most web browsers allow you to view, manage, and delete cookies through the browser settings menu. You can choose to block all non-essential cookies or delete existing cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use core 78bdt features, including logging in and maintaining an active session. Disabling functional or analytics cookies will not prevent you from using the platform but may result in a less personalised experience.

4.4 Third-Party Cookies

Some game content providers integrated into the 78bdt platform may set their own cookies as part of the game session initialisation process. These cookies are governed by the respective provider's own privacy and cookie policy. 78bdt does not have direct control over third-party cookies set by game studios.

5.1 Retention Periods

78bdt retains personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law, whichever is longer. The following general retention periods apply:

• Active account data (registration details, contact information): Retained for the lifetime of the account and for a minimum of five years following account closure.
• KYC documents: Retained for a minimum of five years from the date of submission, in line with standard financial compliance requirements.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction.
• Gameplay and betting records: Retained for a minimum of three years from the date of each game session or bet.
• Support communication records: Retained for a minimum of two years from the date of each interaction.
• Technical and device data: Retained for a maximum of 12 months from the date of collection, unless a security investigation requires extended retention.

When data reaches the end of its applicable retention period and there is no legal or compliance reason to retain it further, it is securely deleted or irreversibly anonymised.

5.2 Storage Security Measures

78bdt implements a layered set of technical and organisational security measures to protect the personal data we hold. These include SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data fields stored at rest, access controls that restrict database access to authorised personnel only, regular security audits and penetration testing conducted by independent specialists, and incident response procedures that include player notification in the event of a confirmed data breach affecting personal data.

5.3 Data Breach Response

In the unlikely event of a security incident that results in the unauthorised access, disclosure, or loss of player personal data, 78bdt will take immediate steps to contain the breach, assess the scope of the impact, and notify affected players via their registered email address as soon as practicably possible. The notification will describe the nature of the breach, the categories of data affected, the steps 78bdt has taken in response, and any actions you should take to protect yourself.

6.1 Right of Access

You have the right to request a copy of the personal data that 78bdt holds about you. Upon receiving a verified access request, we will provide a structured summary of your account data, transaction history, KYC records, and any other data categories we hold in relation to your account. The first access request in any 12-month period is provided free of charge.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections such as updating your email address or phone number can be made directly through the Account Settings panel. Corrections to identity data — such as a name correction that requires updated KYC documentation — should be submitted to the support team.

6.3 Right to Erasure

You have the right to request that 78bdt delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent on which processing was based, or where you object to processing and there is no overriding legitimate interest to continue. Please note that this right is not absolute — 78bdt is required to retain certain data categories (particularly financial records and KYC documents) for defined periods by law, and erasure requests cannot override those obligations. We will clearly explain any limitations that apply to your specific erasure request at the time of response.

6.4 Right to Restrict Processing

Where you contest the accuracy of data we hold, or where you have objected to processing and a decision is pending, you may request that we restrict processing of the relevant data during that period. Restricted data will be retained but will not be actively used for any purpose other than storage pending resolution of the restriction request.

6.5 Right to Object

You have the right to object to processing of your personal data where that processing is based on legitimate interests. 78bdt will assess the objection and cease the processing unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.

6.6 Right to Data Portability

Where processing of your data is based on your consent or on a contract between us, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). You may also request that we transmit this data directly to another service provider where technically feasible.

7.1 Strict 18+ Policy

78bdt is an adult-only platform. The collection and processing of personal data from individuals under the age of 18 is strictly prohibited. Our registration process includes age verification steps, and all accounts are subject to KYC verification that confirms the account holder meets the minimum age requirement. If 78bdt discovers that an account was registered by an individual under 18, the account will be closed immediately, all associated data will be deleted in line with our data retention obligations, and any deposited funds will be returned to the verified payment method used for the deposit.

7.2 Parental and Guardian Responsibility

If you are a parent or guardian and you believe that a minor in your care has registered an account on 78bdt, please contact the support team immediately at [email protected]. We take these reports seriously and will investigate and close the account as a priority matter. We also encourage parents and guardians to make use of internet filtering and parental control tools available on home devices and broadband services to prevent minors from accessing gambling websites. 18+

8.1 How We Notify You of Changes

78bdt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When a material change is made to this policy — meaning a change that affects how we collect, use, or share your personal data in a way that is meaningfully different from the current policy — we will notify all registered players via their registered email address at least 14 days before the change takes effect.

For minor or administrative updates (such as corrections to wording, formatting improvements, or updates to contact details), the policy will be updated on this page and the "Last Updated" date at the top of the page will be revised. Your continued use of the 78bdt platform after any update constitutes your acceptance of the revised policy.

8.2 Contacting Us About This Policy

If you have any questions about this Privacy Policy, about the data 78bdt holds about you, or about how to exercise your data rights, please contact the 78bdt data protection team at [email protected]. When contacting us about a data matter, please include your registered username and a brief description of your query so that we can direct your request to the appropriate team member promptly. All privacy-related enquiries are handled confidentially.

8.3 Relationship to Other 78bdt Policies

This Privacy Policy should be read in conjunction with the 78bdt Terms and Conditions and Responsible Gaming Policy, both of which are available on this website. In the event of any conflict between this Privacy Policy and any other document published on the 78bdt platform, this Privacy Policy will prevail with respect to all matters relating to the collection, use, storage, and protection of personal data.