Responsible Gaming at 78bdt

At 78bdt, responsible gaming is not a legal formality — it is a core part of how we operate. We understand that while the vast majority of our players enjoy cricket betting, slots, and casino games as straightforward entertainment, a small number of people may develop a problematic relationship with gambling over time. Our duty of care to those players is just as important as our duty to provide great games and competitive odds.

We have designed the 78bdt platform with a range of player protection tools that are accessible directly from your account settings without needing to contact support. These tools — including deposit limits, time-out periods, session reminders, and self-exclusion — are available to every registered player at any time, and we actively encourage all players to explore and use them as part of a healthy approach to gambling.

78bdt operates exclusively for adults aged 18 and above. We take age verification seriously and apply KYC procedures to all accounts before withdrawals can be processed. If we have any reason to believe that an account may be operated by someone under 18, that account will be suspended immediately pending a full identity review.

Our responsible gaming commitment extends to how we market 78bdt. We do not target advertising at vulnerable individuals, and we do not design promotions that encourage players to chase losses or exceed their personal limits. Bonus structures on 78bdt are designed to reward engagement, not to create financial pressure.

Why the 18+ Rule Exists

Gambling involves financial risk and requires a level of emotional maturity that most individuals under 18 have not yet developed. Research consistently shows that young people who begin gambling before adulthood are significantly more likely to develop problem gambling habits later in life. For this reason, 78bdt enforces a strict minimum age of 18 for all account registrations, without exception.

How We Enforce the Age Limit

Every player is required to provide accurate date-of-birth information at registration. Before any withdrawal is processed, the account holder must complete KYC verification, which includes submitting a government-issued ID that confirms age. Accounts where the stated age cannot be verified, or where there is evidence of misrepresentation, are closed immediately. Any funds on the account at the time of closure are handled in accordance with our Terms and Conditions.

Advice for Parents and Guardians

If you share a device with a minor, we strongly recommend using parental control software to prevent access to gambling websites. Never save your 78bdt login credentials in a shared browser. If you believe a minor in your household has accessed a gambling site, contact the site's support team immediately — including ours at [email protected] — and consider using a family-safe internet filtering service provided by your broadband provider in Bangladesh, such as those available through Grameenphone, Robi, Banglalink, or TeleTalk.

Most people who gamble on 78bdt do so recreationally and within their means. However, gambling can become problematic when it starts to feel compulsive, when losses trigger a desire to keep playing to recover money, or when it begins to interfere with daily life. The following warning signs may indicate that gambling has become a problem:

How Deposit Limits Work

The deposit limit feature allows you to set a maximum amount you can deposit into your 78bdt account over a defined time period. You can choose from daily, weekly, or monthly limits, and you can set different limits for each period simultaneously. For example, you might set a daily limit of ৳1,000, a weekly limit of ৳5,000, and a monthly limit of ৳15,000.

Once a deposit limit is in place, the 78bdt platform will automatically block any deposit attempt that would cause you to exceed that limit during the active period. The limit counter resets at the start of each new daily, weekly, or monthly period as appropriate.

Changing Your Deposit Limit

You can update your deposit limits at any time through the Account Settings panel. Reducing a limit takes effect immediately — the lower limit applies from the moment you save the change. Increasing a limit or removing a limit entirely is subject to a mandatory 24-hour review period before the change takes effect. This cooling-off period is intentional: it gives you time to reconsider a decision made in the heat of the moment before a higher limit becomes active.

Loss Limits and Wager Limits

In addition to deposit limits, 78bdt also supports loss limits (a cap on how much you can lose in a given period) and wagering limits (a cap on the total value of bets placed). These controls give you a more granular view of your gambling activity and help prevent a single session from having an outsized impact on your overall finances. All limit types are accessible from the same Account Settings section.

What Is a Time-Out?

A time-out is a short-term voluntary suspension of your 78bdt account. When you activate a time-out, your account is immediately locked and you will be logged out. You cannot log in, make deposits, place bets, or access your account balance during the time-out period. Any pending bets placed before the time-out was activated will be settled normally, and any winnings will be held in your account balance to be accessed when the time-out expires.

Available Time-Out Durations

78bdt offers the following time-out periods for you to choose from:

• 24 hours — A single-day break, ideal if you feel you have been playing too frequently in a short period.
• 48 hours — A two-day break to reset after an intense session or a run of losses.
• 7 days — A one-week break that gives you meaningful distance from the platform.
• 30 days — A full calendar month away from gambling, useful if you feel your habits need a more substantial reset.

How to Activate a Time-Out

You can activate a time-out directly from the Responsible Gaming section of your 78bdt account settings without needing to contact support. Select the duration you want, confirm your choice, and the time-out takes effect immediately. Time-outs cannot be cancelled before the chosen period expires — this is by design, and it ensures the break is meaningful rather than easily bypassed.

What Happens After a Time-Out Ends

When your time-out period expires, your account is automatically reinstated and you can log in and resume playing at any time. We will not send you promotional messages during your time-out period. If you want to continue your break after the time-out expires, you can activate a new time-out immediately or consider applying for the longer-term self-exclusion programme described in the next section.

What Is Self-Exclusion?

Self-exclusion is a formal request for 78bdt to close your account and prevent you from re-registering for a defined period. It goes significantly further than a time-out — it is designed for players who recognise that they have a genuine problem with gambling and need a robust barrier between themselves and the platform.

Self-Exclusion Durations

78bdt offers self-exclusion periods of six months, one year, two years, and permanent exclusion. During any of these periods, your account will be closed, your personal login credentials will be deactivated, and you will not be able to create a new account using the same identity information. We will also remove you from all marketing communications for the duration of the exclusion.

How to Request Self-Exclusion

To request self-exclusion, contact the 78bdt support team at [email protected] with the subject line "Self-Exclusion Request". Include your registered username, your registered mobile number, and the duration of exclusion you are requesting. Our team will process the request within 24 hours and send a confirmation to your registered email address. If you are in a state of distress and need the account closed more urgently, state this clearly in your message and our team will prioritise the request.

What Happens to Your Account Balance

Any funds remaining in your account at the time of self-exclusion will be returned to your verified bKash, Nagad, or bank account within five to seven business days of the exclusion being confirmed. You will not lose any money you have deposited — the exclusion applies only to your ability to gamble on the platform, not to the funds already in your account.

Attempting to Circumvent Self-Exclusion

If 78bdt discovers that a self-excluded player has attempted to re-register under a different name, email address, or phone number, the new account will be closed immediately and any funds deposited will be returned. Repeated attempts to circumvent a self-exclusion may be flagged to relevant financial institutions where required.

Reaching out for help when gambling feels out of control is a sign of strength, not weakness. 78bdt's support team is trained to handle responsible gaming conversations with sensitivity and without judgement. Whatever stage you are at — whether you simply want to discuss your activity, apply a deposit limit, or request full self-exclusion — we are here to help.

For all responsible gaming matters, please contact us directly at [email protected]. Use the subject line "Responsible Gaming" and describe your situation as clearly as you are comfortable doing. All responsible gaming communications are treated as strictly confidential and are handled by a dedicated team member rather than a general support queue.

Beyond 78bdt's internal support, we encourage players who are experiencing gambling-related difficulties to speak with people they trust — a family member, a friend, or a healthcare professional. In Bangladesh, mental health awareness is growing and there are community and hospital-based counselling services available in major cities including Dhaka, Chittagong, Sylhet, and Khulna. Your GP or local health centre can be a good first point of contact if you prefer professional guidance outside of the platform.